Terms and Conditions


  • Internet orders are taken 24hours a day, seven days a week.
  • Our office is open Monday to Friday and closed Public Holidays and weekends.
  • If we are unavailable your call will be diverted to voicemail.
  • All calls and enquiries are answered the same business day.



Shop Girl accepts the following online payments in a secure environment.


Direct Debit payment to ANZ Bank

BSB # 012010
Account # 5737-44883

Your details are safe and protected throughout the entire transaction. Your credit card details are not kept on our computer system and once payment is made Shop Girl does not have access to private details



Additional Options


Please note you do not require Paypal account as the facility installed allows for payment via your Mastercard or Visa credit card. Your details are safe and protected throughout the entire transaction. Your credit card details are not kept on our computer system and once payment is made Shop Girl does not have access to private details.



Please send your cheque or money order including delivery to:

Shop Girl
PO BOX 116


Orders paid by this method will not be shipped till payment has been accepted by our banking institution. GST (Australian Government Goods & Services Tax) All prices quoted include the GST and it is automatically calculated when order requires payment.



Shop Girl will dispatch your order either same day or next business day of your order being placed. We do not ship on weekends or public holidays. We suggest you use an address during the day where your parcel will be received. Should incorrect delivery details be given Shop Girl is not responsible. Our preferred delivery method is via Fastway Couriers or Australia Express Post.




We will send your order worldwide by Australia Post, delivery will take between 3 -14 days to arrive.  If you are an overseas customer please send us an email at info@shopgirl.com.au advising products you wish to purchase. We will determine the cost of shipping for your order & confirm via email. We will send you a PayPal Money Request for the complete order. We only quote shipping costs with tracking. 



If for any reason you are not completely satisfied with your purchase, simply contact us at info@shopgirl.com.au within 48 hours of receiving your purchase. We will issue you with a Return Authorization Number and you can then return the item within 14 days for a full refund of the purchase or exchange for another item. The product should be returned in its original packaging with all tags attached and have no evidence of use. Freight charges on delivery and return of goods cannot be refunded. An additional delivery cost will be charged for exchange items. No return or exchange on SALE ITEMS.



Shop Girl will refund via your preferred payment method. 



If your purchase is damaged in transit Shop Girl will send you freight free a no charge replacement. However prior to this you will need to return the damaged product to us for assessment. You will need to contact us by email within 2 days of receiving the damaged product to obtain a Return Authorization Number. The damaged returned product needs to be in its original packaging with all tags and have no evidence of use.



The information supplied on the Shop Girl site is provided by our suppliers. We will always attempt to provide, to the best of our knowledge, accurate product information however we do not make any representation or warranty as to the accuracy or completeness of information provided on this website. Photos of the products are taken by ourselves to best illustrate the product for you. We have made an effort to show the colour of products as close as possible to the actual item. However the colours that appear on the screen can vary in accordance with the quality of your computer monitor and its settings. We cannot guarantee that the colours you see on your monitor are exactly like the real colours. Where Shop Girl manufacturers our own branded items we make every endeavor to colour match and sometimes differences may occur. This in no way indicates lack of workmanship or inferior product. Prices subject to change without notice.